The fact that Family Bank is a national brand cannot be gainsaid. After transforming from a building society to a commercial bank, Family Bank embarked on an aggressive expansion that has seen it reach seven of the eight provinces through its over 50 branches built over the last four years.

Sticking with its mission of serving the bottom of the pyramid banking market, the bank has spread its tentacles across the country with customers ranging from shopkeepers, kiosk owners, Jua kali artisans, Boda Boda operators, coffe, tea and dairy farmers.

The customers also include teachers, civil servants, and employees of private companies as well as local authorities.